Customer Testimonials
"Mom thanks for Collagenox® now I feel more confident. Because those dark spots are disappearing from my skin I am able to have more friends and definitely in my class they all look me now in a more positive way."
--Mom and daughter in Los Angeles CA.
"It's a great feeling to look good without any effort and not worrying about makeup and concealer."
--Norma in Chicago-IL
"I don't feel like a granny anymore," she says. "Overall, using Collagenox® masks has given me a new beginning."
--Mary in New York
"It was like my skin went from burlap to silk"
--Gladys in Dallas-TX

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CUSTOMER SERVICE


COLLAGENOX® Commitment to Product Safety
Collagenox is committed to upholding the highest standards of safety for all the products it makes and sells. We adhere to the most rigorous standards for product safety so that our customers can purchase and use our products with complete confidence.

We want you to know that:

  • Collagenox is in full compliance with FDA regulations and the requirements for safety in all of the countries in which our products are sold.
  • Each and every ingredient used in our products has been thoroughly reviewed and tested by our internal safety team made up of toxicologists, clinicians, pharmacists and physicians.
  • Every product formulation that Collagenox manufactures is screened and tested for safety before it is marketed to consumers.

Collagenox confidently and proudly stands behind each and every product that we sell, and we pledge that we will always uphold the highest standards of safety for our customers around the world.

MY ORDER

Shipping Destinations
Collagenox.com ships via USPS and UPS to US addresses only. UPS shipping is not available for orders being shipped to APO/FPO and P.O. Box addresses.

Shipping Options
Collagenox.com offers 3 shipping options:

Best Standard Delivery:
Allow 7-10 working days from your order date for delivery. All orders will be shipped via UPS or the U.S. Postal Service.
USPS First Class Mail:
Allow 7-10 working days from your order date for delivery. All orders will be shipped via the U.S. Postal Service.
USPS Priority:
Order before noon ET on a working day and the package ships the same day. Order after noon ET and the package ships the next working day. Please allow 3 to 7 working days from the shipment date for delivery.
UPS Priority Mail:
Please allow 4 to 7  working days from the shipment date for delivery.
UPS Express:
Order before noon ET on a working day and the package ships the same day. Order after noon ET and the package ships the next working day. Please allow 4 working days from the shipment date for delivery.

Business Days: Monday - Friday, excluding federal holidays within the United States. Orders must be placed by 2PM Eastern Standard Time (EST) to be processed on the same business day.

Processing Time: Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed by Monday or by close of business day Tuesday.


Tracking Your Order
Please call our toll-free Customer Service number (954) 404 7300 if you need assistance tracking your order.

Help, I Need Somebody
For additional help call our toll-free Customer Service number: (954) 404 7300

Our customer service representatives are available to help you Monday through Friday 9am - 6pm EST
 
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